Archive · 31 Jul 2026
Bengaluru Hotels Threaten Swiggy Boycott Over Payments
In Bengaluru, many hotels and restaurants say they are not getting enough money from Swiggy because the company takes too many fees.
They also say Swiggy started ads for them without asking.
The groups want clear bills and a way to stop ads easily.
If Swiggy doesn’t fix this, they will stop using the app from August 15.
Swiggy hasn’t replied yet.
Bengaluru hotel associations plan to stop using Swiggy from August 15 if issues are not resolved.
Associations say Swiggy deducts advertising and other charges without written consent.
They claim restaurants receive less than 50% of billed order value due to deductions.
Demand for itemised statements separating commission, GST, ad costs, and offers.
Swiggy has not responded to the allegations or the proposed boycott.
- Who
- Bengaluru hotel and restaurant associations and Swiggy
- What
- Threat of boycott over payment and advertising disputes
- When
- August 15, 2024
- Where
- Bengaluru, Karnataka, India
- Why
- Associations claim excessive deductions and lack of consent for ads
- Platform
- Swiggy
- Threat Date
- August 15, 2024
- Demanded Transparency
- Yes
- Advertising Consent Issue
- Yes
- Service Charges on GST
- Disputed
- Associated Bodies
- BHA, KSHA, NRAI, KBSA, BBHA
