Archive · 11 Aug 2026

Salesforce Cuts 4,000 Support Jobs As AI-Driven Layoffs Near 50,000

Salesforce Cuts 4,000 Support Jobs As AI-Driven Layoffs Near 50,000

This news is about smart computer programs called artificial intelligence, or AI, starting to do jobs that people used to do.

This year, companies said that AI was the reason for about 50,000 people losing their jobs.

That is almost one out of every five people who lost their jobs this year.

A big company called Salesforce used AI helpers to answer customer questions and let go thousands of support workers.

Companies that use computers a lot, like banks and tech companies, are cutting the most jobs.

A research company called Gallup found that most people who lost their jobs hardly used AI themselves.

That is surprising because many people thought that using AI would protect your job.

Also, many new jobs are simply not being created, so the real number of lost jobs may be even bigger.

Big computer companies in India have also lost a lot of value because their work is being done by AI.

Experts think this trend will keep growing, and it is important to watch what jobs AI will do next.

Sources