Archive · 5 Dec 2025
EU Probes Meta Over AI in WhatsApp
The European Union has started an investigation to see if Meta, the company that owns WhatsApp, is being unfair by adding new AI features to WhatsApp.
The EU thinks this might stop other AI companies from using WhatsApp to reach customers.
Meta says this isn't true and that their systems can't handle too many AI chatbots.
The EU wants to make sure that big companies like Meta don't stop smaller companies from competing.
This is part of a bigger effort by the EU to control big tech companies.
Meta is also facing other investigations and fines for different issues.
EU opens antitrust probe against Meta over AI features in WhatsApp.
Concerns raised that Meta's policy may prevent third-party AI providers from offering services through WhatsApp.
Meta argues the claims are baseless and that AI chatbots strain their systems.
The probe covers the European Economic Area, excluding Italy, which has its own investigation.
Meta faces additional investigations and fines under the EU's Digital Services Act and Digital Markets Act.
- Who
- European Union and Meta
- What
- Antitrust probe on Meta's AI features in WhatsApp
- When
- Thursday
- Where
- European Economic Area (excluding Italy)
- Why
- Concerns over preventing third-party AI providers from offering services through WhatsApp
- Organization
- European Union
- Target
- Meta
- Issue
- Antitrust probe on AI features in WhatsApp
- Date
- Thursday
- Concern
- Preventing third-party AI providers from offering services through WhatsApp
- Meta's Response
- Claims are baseless, AI chatbots strain systems
- EU Competition Chief
- Teresa Ribera
- Affected Region
- European Economic Area (excluding Italy)