Archive · 30 May 2025

Uber, Ola, and Rapido Face Backlash Over Advance Tipping

Uber, Ola, and Rapido Face Backlash Over Advance Tipping

Ride-hailing apps like Uber, Ola, and Rapido are facing criticism for asking users to tip drivers before the ride even starts.

The government and consumers are upset because they believe this is unfair, like being forced to pay extra for a basic service.

The system, which started with an app called Namma Yatri, may be exploiting customers by making them think they need to tip to get a ride quickly.

Some worry this is a 'dark pattern,' tricking people into spending more.

People are complaining on social media, questioning if the drivers even get all the tip money.

Sources