8 months ago
50,000 KT users switch carriers after data breach
A lot of people who use KT, a phone company in South Korea, switched to another company called SK Telecom.
This happened after KT had a big problem where people's information was stolen.
KT said people could leave without paying a fee.
More than 50,000 people switched in just four days.
Most of them went to SK Telecom.
The boss of KT told his workers to be more careful about protecting information and to focus on using computers to help the company grow.
He wants KT to be a leader in using smart computer programs.
52,661 KT users switched to other carriers in 4 days
70% of switchers moved to SK Telecom
KT waived early termination penalties after a data breach
KT CEO emphasized cybersecurity and AI transformation
SK Telecom actively recruited former KT customers
- Who
- KT Corp. customers and SK Telecom
- What
- Mass carrier switching after data breach
- Where
- South Korea
- When
- January 3-6, 2024
- Why
- Waiver of early termination penalties after data breach
Key facts
- Number of users switched
- 52,661
- Primary destination carrier
- SK Telecom
- Date range of switches
- January 3-6
- KT CEO
- Kim Young-shub
- Data breach month
- September 2023
- KT's focus area
- AI transformation
- Percentage switching to SK Telecom
- 70%
Quotes
Kim Young-shub
Chief Executive Officer (CEO) of KT Corp
“Not only traditional information technology (IT) domains or specific departments but every routine task we perform -- from networking and marketing to customer service -- is now a potential target for attacks and must be protected.”
thehansindia.com
“If we continue to enhance our AI transformation capabilities and pursue bold innovation and challenges, we can sustain our growth as a premier AI transformation partner recognised by customers and the market.”
thehansindia.com
