Archive · 3 Aug 2026
TRAI Launches Revamped MyCall App for Voice Quality Feedback
TRAI, the Indian telecom regulator, made a new phone app called MyCall.
The app lets people rate their phone calls from 1 to 5 stars and report problems like dropped calls or echoes.
When many people use the app, the data shows where the network is weak.
TRAI will share this information with phone companies so they can fix the problems.
The goal is to make phone calls clearer and happier for everyone in India.
TRAI launched a revamped MyCall app to collect real‑time voice call quality feedback.
Users can rate calls 1‑5 stars and report issues such as drops, echo, delay, cross‑connection, and voice breaking.
The app will share aggregated data with service providers to help identify and correct network deficiencies.
TRAI Chairman Anil Kumar Lahoti emphasized that the app is a consumer‑centric, data‑driven tool and is not mandatory.
The app complements TRAI’s existing consumer apps like MySpeed and DND, supporting evidence‑based regulation.
- Who
- Telecom Regulatory Authority of India and Chairman Anil Kumar Lahoti
- What
- Launch of the revamped MyCall mobile app to gather consumer voice‑call quality feedback
- When
- Monday
- Where
- India
- Why
- To bridge the gap between technical performance metrics and actual consumer experience, enabling operators to improve call quality
- App name
- MyCall
- Purpose
- Collect real‑time voice call quality feedback
- Launch date
- Monday
- Target users
- Telecom subscribers in India
- Operator
- Telecom Regulatory Authority of India (TRAI)
