Archive · 27 Oct 2025
Gujarat Police's GP-SMASH Initiative Resolves Hundreds of Complaints
Imagine the Gujarat Police is like a super-helpful friend on social media.
They started a program called GP-SMASH to help people quickly.
If you have a problem, like a traffic issue or a concern about safety, you can post it online.
A special team works around the clock to see these posts.
They then send your problem to the right police station to get fixed fast.
They update you on how things are going, so you know what's happening.
This helps people trust the police and makes Gujarat a safer place.
The police are also using technology to prevent problems before they happen.
The Gujarat Police launched the GP-SMASH initiative on March 1.
GP-SMASH aims to connect citizens and law enforcement through social media.
Over 850 complaints have been addressed through the initiative.
A dedicated team monitors social media 24/7 for public grievances.
The initiative enhances public trust and contributes to Gujarat's safety.
- Who
- Gujarat Police
- What
- Launched GP-SMASH to address citizen complaints via social media.
- When
- Launched on March 1
- Where
- Gujarat
- Why
- To create a real-time communication bridge between citizens and law enforcement.
- Initiative Name
- GP-SMASH (Gujarat Police – Social Media Monitoring, Awareness and Systematic Handling)
- Launch Date
- March 1
- Complaints Resolved
- Over 850
- Primary Purpose
- Real-time communication bridge between citizens and law enforcement
- Monitoring Levels
- State, range, and district
- Focus Areas
- Law and order, traffic, cyber fraud, corruption, and public grievances