Archive · 9 Aug 2025
Govt. Directs BSNL to Improve Services, Boost Growth
The government wants BSNL, a phone company, to get better.
They told BSNL to fix problems like weak phone signals and power issues.
BSNL is also expected to get more customers for its mobile phone service.
The company has made money recently after a long time, but it is losing customers because the service isn't good enough.
The government is investing money to help BSNL.
Government directs BSNL to improve service quality and address tower power issues.
BSNL is tasked with growing its mobile service business by 50% next year.
Ministers urge BSNL to boost enterprise and fixed-line business.
BSNL has shown profit in two consecutive quarters after 18 years.
BSNL's customer base has been declining, attributed to service quality.
- Who
- Minister of State for Telecom, Chandra Sekhar Pemmsani and Union telecom minister Jyotiraditya Scindia.
- What
- Government officials instructed BSNL to improve services.
- When
- The review meeting happened recently and the article was published on August 9, 2025.
- Where
- Focus on UP, Bihar, MP, and West Bengal BSNL circles.
- Why
- To improve BSNL's service, customer base, and financial performance.
BSNL Challenges
BSNL's Recent Achievements
Performance Metrics
BSNL Challenges
Declining Customer Base
BSNL's Recent Achievements
Increasing Financials
- Key focus areas
- Service quality, tower power, fiber cuts, and sales strategies
- Mobile Service Growth Target
- 50% increase in the next year
- Enterprise Business Increase Target
- 25-30%
- Fixed Line Business Increase Target
- Minimum 15-20%
- Profit (March Quarter FY25)
- ₹280 crore
- Loss (Year-ago Period)
- ₹849 crore