Archive · 28 Oct 2025
Pune Airport Ranks Highest Among AAI Airports in Global Passenger Satisfaction Survey
Imagine airports are like schools, and they get graded on how happy travelers are.
Pune Airport did a really great job this year!
It got almost a perfect score, and that score kept getting better throughout the year.
Because so many people were happy, it was ranked the best airport run by the Airports Authority of India.
It also got a better spot on a list of airports all around the world.
This means they are doing a good job making travel easier and more comfortable for everyone.
Pune International Airport achieved a score of 4.96 out of 5 in the Q3 ACI-ASQ survey.
The airport's global ranking improved from 59th to 56th during the survey period.
Pune Airport is the highest-rated AAI-operated airport in the global ASQ rankings.
The ACI-ASQ survey measures passenger satisfaction across various parameters like cleanliness and service efficiency.
The airport attributes its success to continuous efforts in enhancing passenger experience and infrastructure upgrades.
- Who
- Pune International Airport
- What
- Achieved highest rating among AAI-operated airports and improved global ranking in the ACI-ASQ survey
- When
- Throughout 2025, with Q3 results highlighted
- Where
- Pune, India
- Why
- Continuous efforts in enhancing passenger comfort, service efficiency, overall travel experience, infrastructure upgrades, digital facilitation, and seamless coordination
- Airport Name
- Pune International Airport
- Survey
- Airports Council International – Airport Service Quality (ACI–ASQ)
- Q3 Score
- 4.96 out of 5
- Global Ranking Improvement
- 59 to 56
- Operator
- Airports Authority of India (AAI)