Kolkata Metro's Accessibility Challenges for Specially-Abled Commuters

Kolkata Metro is a fast and reliable mode of transport, but specially-abled commuters face daily challenges.

The Metro has tactile paths, lifts, and escalators, but commuters say these are not well-maintained or adequate.

For example, tactile paths do not guide them to the platform edges, and Braille signage is placed awkwardly.

Commuters with mobility impairments struggle with stairs and lack of assistance.

The Metro officials say they provide accessible features and regular maintenance, but commuters disagree.

This makes it difficult for specially-abled people to travel independently.