Archive · 30 Jul 2026
Dealer Fails to Transfer SUV, Buyer Wins Refund
A man named Manjit Singh bought a used Toyota Fortuner from a dealer called ANR Motors in September 2023.
He paid the full price and extra money for transfer fees, but the dealer didn’t move the car’s ownership to his name.
He asked the dealer to fix it, but they didn’t.
He took the case to a consumer court in Punjab.
The court said the dealer was wrong and ordered them to give him back the money he paid, plus interest and a small compensation.
The dealer also had to pay some of the legal costs.
The court didn’t give back the transfer fee or the insurance money because he didn’t keep receipts for those.
The case shows that buyers should make sure the car’s ownership is transferred before they finish the purchase.
Used car dealer ANR Motors failed to transfer ownership of a Toyota Fortuner after accepting full payment and transfer fees.
Punjab Consumer Commission ordered the dealer to refund Rs 12 lakh plus interest, pay Rs 20,000 compensation, and cover Rs 10,000 litigation costs.
Dealer denied responsibility, claiming buyer intended resale and was not a consumer.
Commission rejected dealer’s defense, citing lack of evidence and that the vehicle remained untransferred.
Buyer had to pay insurance premium and did not receive reimbursement; transfer charge claim denied due to missing receipt.
- Who
- Manjit Singh and ANR Motors Private Limited
- What
- Dispute over ownership transfer of a used Toyota Fortuner
- When
- Purchase in September 2023; Commission order on July 6, 2024
- Where
- Jalandhar District, Punjab, India
- Why
- Dealer failed to cancel hypothecation and transfer vehicle ownership
- Buyer
- Manjit Singh
- Dealer
- ANR Motors Private Limited
- Vehicle
- Toyota Fortuner
- Purchase Date
- September 19, 2023
- Refund Amount
- Rs 12 lakh
- Compensation
- Rs 20,000
- Litigation Costs
- Rs 10,000
- Interest Rate
- 6% per annum
- Order Date
- July 6, 2024