Archive · 29 Dec 2025
Baggage Issues Persist at Delhi Airport
On Sunday afternoon, there was a problem with the baggage handling system at the Delhi airport.
This issue lasted for about 15-20 minutes and affected the baggage movement for flights leaving from Terminal 1 and 3.
The airport handles a lot of flights every day, around 1,300.
The company that runs the airport, DIAL, did not comment on the issue.
The problem was fixed later, but we don't know exactly what caused it.
On Monday, passengers complained about missing luggage and baggage issues, which the airline blamed on operational reasons.
Dense fog also disrupted flight services, leading to the cancellation of 80 flights across the network, with nearly half of these cancellations from Delhi airport.
A baggage handling system glitch occurred at Delhi's Indira Gandhi International Airport (IGIA) on Sunday afternoon.
The issue lasted for about 15-20 minutes starting around 1.45 pm, affecting Terminals 1 and 3 and impacting departing flights.
Passengers complained about missing luggage and baggage issues on Monday, with IndiGo blaming operational reasons for the delays.
Dense fog disrupted flight services across India on Monday, leading to the cancellation of 80 flights by IndiGo, nearly half from Delhi airport.
Passengers demanded compensation for lost or damaged baggage, while IndiGo claimed they are working on resolving the issue.
- Who
- Passengers and IndiGo airline
- What
- Baggage handling system glitch and subsequent issues with lost/damaged baggage
- When
- Starting around 1.45 pm on Sunday, with ongoing issues into Monday
- Where
- Terminal 1 and 3 of Indira Gandhi International Airport (IGIA), Delhi
- Why
- The specific cause of the glitch was not mentioned, but operational reasons and bad weather conditions are cited.
Passengers
IndiGo
Compensation for Lost/Damaged Baggage
Passengers
Passengers are demanding compensation for lost or damaged baggage and lack of response from the airline.
IndiGo
IndiGo claims they are working on resolving the issue and have not yet provided compensation.
- Airport
- Indira Gandhi International Airport (IGIA), Delhi
- Terminals Affected
- Terminal 1 and 3
- Duration of Glitch
- 15-20 minutes
- Time of Glitch
- Starting around 1.45 pm on Sunday
- Daily Flight Movements
- Around 1,300
- Airport Operator
- Delhi International Airport Ltd (DIAL)
- Affected Airline
- IndiGo
- Weather Conditions
- Dense fog disrupting flight services
- Flights Cancelled
- 80 flights across the network, nearly half from Delhi
Sources
Airlines briefly face baggage handling system glitch at Delhi airport
Flight disruptions expected in Delhi on Monday amid dense fog — Status of IndiGo, Air India, SpiceJet operations
Airlines briefly face baggage handling system glitch at Delhi airport
Delhi airport issues fog advisory for Monday; baggage system glitch hits T1 and T3
IndiGo spreads out flight curtailment, most busy airports, routes unaffected
Delhi engulfed in dense fog on Monday; IGI airport, IndiGo, Air India, SpiceJet issue advisory
Flights Delayed, Cancelled As Dense Fog Brings Delhi Airport To Standstill
