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Gen Z Job-Exit Intent Surges Across Professional Services Sector

Gen Z Job-Exit Intent Surges Across Professional Services Sector
8 in 10 Gen Z employees in professional services inclined to leave: report · financialexpress.com

A report studied workers in many professional-services companies.

It found that eight out of 10 Gen Z workers may want to leave their jobs.

Gen Z workers now make up 34% of this workforce, compared with 17% in 2023.

Many employees want clearer information about pay, promotions and career growth.

About half of all employees are actively searching for another job.

Managers are searching even more often than employees who do not manage teams.

Workers are more likely to stay when leaders thank, develop and recognise them.

Companies are also using AI, but many employees say they have not been told enough about its risks and benefits.

The report says companies need trust, clarity and better support to keep workers.

Key facts

Gen Z exit intent
Eight in 10 Gen Z employees in professional services are inclined to leave.
Gen Z workforce share
The share rose from 17% in 2023 to 34% in 2026.
Study coverage
More than 130 companies and over 110,000 employees were surveyed.
Active job search
About 50% of professional-services employees are actively looking for a job.
Manager job-search intent
Eighty-six percent of managers and frontline supervisors said they were actively looking for a new job, compared with 53% of non-managers.
Discretionary effort
Employee willingness to go beyond required duties fell from 82% in 2025 to 79% in 2026.
AI communication
Nearly six in 10 companies meaningfully use AI, but only two in 10 employees strongly agree they have been sufficiently briefed on its risks and benefits.

Quotes

Akshat Shah

Managing director of Great Place to Work India

“With 34% of the workforce now Gen Z, professional services leaders must redefine engagement and retention for their talent, aligning with the personalised expectations of the diverse workforce.”
financialexpress.com

Sources

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