Archive · 16 Nov 2025
Bengaluru Police Bust Microsoft Support Scam, Arrest 21
Imagine some people pretended to be helpers from Microsoft, a big computer company.
They called people in the United States and told them their computers had problems.
Then, they would try to trick these people into paying them money to fix problems that didn't even exist.
The police in a city called Bengaluru, in India, found out about this.
They went to the place where these people were working and arrested 21 of them.
They also took away computers and phones.
These fake helpers had started their scam a few months ago, working in a big office.
The police are still trying to find anyone else involved and are looking at all the computer information they found.
Bengaluru Police busted a cyber-fraud operation impersonating Microsoft Technical Support.
21 employees of MUSK COMMUNICATIONS were arrested for defrauding US citizens.
The scam center operated from a 4,500 sq ft office and began in August.
Police seized computers, digital devices, and mobile phones as evidence.
The case is being investigated under IT Act and Bharatiya Nyaya Sanhita.
- Who
- Bengaluru Police and 21 employees of MUSK COMMUNICATIONS
- What
- A large-scale cyber-fraud operation targeting US citizens by impersonating Microsoft Technical Support was busted.
- When
- The raid occurred on Friday and Saturday, with the operation having begun in August.
- Where
- Bengaluru, India, at a premises occupied by MUSK COMMUNICATIONS.
- Why
- The operation was conducted to stop the fraudulent activity of cheating US citizens through impersonation.
Police Action
Scammers' Operations
Legality of Operations
Police Action
The police acted on credible information and court-issued warrants to shut down an illegal cyber-fraud operation.
Scammers' Operations
MUSK COMMUNICATIONS was operating a full-fledged scam center, indicating an active, ongoing fraudulent business.
Nature of Activity
Police Action
The police arrested 21 employees actively involved in impersonating Microsoft support technicians to defraud foreign nationals.
Scammers' Operations
The company was engaged in cheating US citizens by posing as Microsoft Technical Support, aiming to defraud them.
- Location
- Bengaluru, India
- Target Company
- MUSK COMMUNICATIONS
- Operation Start Date
- August (current year)
- Arrested Individuals
- 21 employees
- Alleged Activity
- Impersonating Microsoft Support to defraud US citizens
- Legal Sections Invoked
- IT Act, 2000 (Sections 66, 66(C)) and Bharatiya Nyaya Sanhita (Section 318(4))