Archive · 19 Nov 2025
BSNL's 4G Network Faces Weak Signal Issues, Affecting Quality of Service
BSNL, India's state-owned telecom company, is facing issues with its new 4G network, including weak signals, call drops, and slow data speeds.
This is affecting the quality of service for its users.
The company has asked vendors to fix the problem and is working to improve its services.
Despite these issues, BSNL's revenue grew in the second quarter, but its net loss also widened due to increased expenses.
BSNL's 4G network faces weak signal issues, leading to call drops and slower data speeds
The state-owned operator has asked vendors TCS and Tejas Networks to investigate and fix the problem
Trai's drive tests showed BSNL's network struggled with slower speeds and higher call drop rates compared to private operators
BSNL aims to improve its services to meet the government's quality expectations and turn around its financial performance
In Q2 FY26, BSNL's net loss widened to ₹1,357 cr due to increased depreciation and finance costs, despite a 2.8% sequential rise in revenue
- Who
- Bharat Sanchar Nigam Ltd (BSNL)
- What
- Facing weak signal issues in its 4G network
- When
- Currently, with ongoing efforts to fix the problem
- Where
- India
- Why
- To improve the quality of service and meet government expectations
BSNL's Perspective
Industry Analysts' Perspective
Signal Strength
BSNL's Perspective
BSNL acknowledges weak signal issues affecting its 4G network
Industry Analysts' Perspective
Industry analysts argue that the reduced transmit power levels are causing operational and customer-facing issues
Impact on KPIs
BSNL's Perspective
BSNL and vendors TCS and Tejas Networks claim there's no impact on key performance indicators (KPIs)
Industry Analysts' Perspective
Analysts suggest that the weak signals could lead to poor coverage, interference, and reduced data throughput
- Q2 FY26 Net Loss
- ₹1,357 cr
- Q2 FY26 Revenue
- ₹5,166.7 cr
- Mobile Subscribers (End-September)
- 92.3 million
- Target FY26 Revenue
- ₹27,500 cr
- 4G Users
- Over 20 million
- Number of Affected 4G Cells
- Over 132,000
