Archive · 5 Aug 2025
SpiceJet Denies Refunds to Vasai Tourists After Kashmir Attack
A group of tourists from Vasai had their trip to Kashmir canceled because of a terror attack.
They booked their flights with SpiceJet through a travel agency.
Even though the trip was canceled due to safety concerns, SpiceJet hasn't given the tourists their money back.
SpiceJet says another company is responsible, but that company says they haven't received the refund from SpiceJet.
It seems like some other people on the same flight did get their money back.
The tourists and their travel agent are upset because they haven't received their money back and SpiceJet has not resolved the issue.
Vasai tourists allege SpiceJet refused refunds after a Kashmir trip cancellation due to a terror attack.
11 tourists booked through Friends Tours and Travels had their trip cancelled, but were denied refunds.
SpiceJet blamed Fly On Fares, while Fly On Fares claims they haven't received the refund from SpiceJet.
Other passengers on the same flight, booked through Aireo Portal, received refunds.
Tour operators and travelers are criticizing SpiceJet for negligence and mismanagement.
- Who
- 11 tourists from Vasai, SpiceJet, Friends Tours and Travels, Fly On Fares, and other passengers on the same flight.
- What
- SpiceJet allegedly refused refunds to Vasai tourists whose Kashmir trip was cancelled due to a terror attack.
- When
- The Kashmir tour was scheduled for May 6, 2025. Refunds were not processed as of July 25, 2025.
- Where
- Kashmir; affected tourists are from Vasai, Maharashtra.
- Why
- The trip was cancelled due to a terror attack in Kashmir, causing security concerns and prompting widespread cancellations.
Tourists/Travel Agent
SpiceJet
Responsibility for Refunds
Tourists/Travel Agent
SpiceJet should issue refunds due to the force majeure event.
SpiceJet
SpiceJet is deflecting responsibility by blaming other entities.
- Affected Tourists
- 11 from Vasai
- Travel Agency
- Friends Tours and Travels
- Airline
- SpiceJet
- Flight Number
- SG-385
- Cancellation Reason
- Terror attack
- Other Agency
- Fly On Fares