Archive · 11 Oct 2026
Nestlé CEO Says Workers Need More Than Prompting Skills
Philipp Navratil leads Nestlé, a company with more than 270,000 employees.
He says workers need to understand what AI can do and how it might change their workplace.
They do not need to know every technical detail.
Navratil says companies should not simply add AI to old ways of working.
They should look for tasks that AI can remove or make simpler.
That could make work less complicated and more efficient.
It may also give people more time for tasks that need human judgment and conversation.
Other technology leaders have also discussed the importance of human decision-making as AI takes on more tasks.
Nestlé CEO Philipp Navratil says employees should understand AI’s capabilities, trends and potential effects on their organisation.
He says workers do not need an in-depth grasp of AI’s technical details.
Navratil cautions that adding AI to existing workflows without rethinking them could make operations more complicated.
He recommends identifying processes that AI can eliminate or simplify to improve efficiency.
He says AI could free employees to focus on judgment, analysis, business relationships and faster decisions.
- Who
- Nestlé CEO Philipp Navratil and employees adapting to AI.
- What
- Navratil says employees should understand AI’s capabilities and how it could reshape work, not just learn prompt writing.
- When
- As AI becomes increasingly integrated into the workplace.
- Where
- At Nestlé and in business workplaces more broadly.
- Why
- To identify ways to simplify or eliminate processes, improve efficiency and leave more time for work requiring human judgment.
- Company
- Nestlé
- CEO
- Philipp Navratil
- Nestlé workforce
- More than 270,000 employees worldwide
- Technical expertise
- Navratil says employees do not need an in-depth understanding of AI’s technical aspects.
- Suggested focus
- Understand AI’s capabilities, trends and potential impact on the organisation.
- Workflow approach
- Look for processes AI can eliminate or simplify instead of merely adding it to existing workflows.