Archive · 18 Dec 2025
Over 21 lakh grievances received this year
The Indian government has received over 21 lakh public grievances this year so far.
Most of these grievances have been addressed, but some are still pending.
The government has taken steps to make the process faster and more efficient.
They have reduced the time to address grievances from 30 days to 21 days.
The Ministry of Labour and Employment has the most pending grievances.
The government has also set up special cells and guidelines to handle these grievances better.
Over 21 lakh public grievances received this year so far, with most disposed of.
26 lakh grievances received in 2023, with 26.45 lakh disposed of.
Government reduced grievance redressal timeline from 30 days to 21 days.
Ministry of Labour and Employment has the most pending grievances (11,832).
Government implemented 10-step reforms under CPGRAMS for better grievance redressal.
- Who
- Union Minister of State for Personnel Jitendra Singh
- What
- Over 21 lakh public grievances received this year
- When
- Between January and December 9, 2024
- Where
- India
- Why
- To address public grievances against various government departments
- Total grievances received (2024)
- 21,17,346
- Total grievances disposed (2024)
- 21,16,766
- Total grievances received (2023)
- 26,15,321
- Total grievances disposed (2023)
- 26,45,869
- Grievance redressal timeline
- 21 days
- Most pending grievances (Ministry)
- Labour and Employment (11,832)