Archive · 1 Dec 2025
Starlink Aids Cyclone Ditwah Victims
Starlink is helping people in Indonesia and Sri Lanka who were hurt by a big storm called Cyclone Ditwah.
The storm caused lots of flooding and landslides, and many people have died.
Starlink is giving free internet to everyone in those areas until the end of 2025.
They are working with the governments to get internet devices to the people who need them the most.
If you already have Starlink, you will get free service automatically.
If you are new, you can get free service by asking for help and saying the special words.
This is to help people stay connected and get the help they need.
In Sri Lanka, the floodwaters are very high, and many people had to leave their homes.
Helicopters are rescuing people, and other countries are sending help.
Starlink is offering free connectivity to new and existing customers in Indonesia and Sri Lanka affected by Cyclone Ditwah through December 2025.
The company is coordinating with the Indonesian and Sri Lankan governments to deploy terminals and restore connectivity in the hardest-hit areas.
Free service credits are being automatically applied to active customers, and suspended or paused customers can reactivate their connections immediately.
New customers in the impacted zones can receive free service after activation by submitting a support ticket with specific keywords.
The death toll from floods and landslides in Sumatra, Indonesia, has surged to 303, while Sri Lanka's death toll has risen to 334, with over 400 people missing.
- Who
- Starlink, Indonesian and Sri Lankan governments, and affected communities in Indonesia and Sri Lanka
- What
- Starlink is providing free connectivity to new and existing customers in Indonesia and Sri Lanka affected by Cyclone Ditwah
- When
- The free service will be available through December 2025
- Where
- Indonesia (Sumatra) and Sri Lanka
- Why
- To support communities devastated by severe flooding and landslides caused by Cyclone Ditwah
- Affected Countries
- Indonesia and Sri Lanka
- Duration of Free Service
- Through December 2025
- Indonesian Death Toll
- 303
- Sri Lankan Death Toll
- 334
- Thai Death Toll
- 162
- Starlink Support Ticket Keywords
- Indonesia Flood Support, Sri Lanka Flood Support
- People Affected in Sri Lanka
- 1.3 million
- People in Shelters in Sri Lanka
- 200,000
Sources
Starlink offers free connectivity as Indonesia and Sri Lanka reel from deadly cyclone Ditwah flooding
Cyclone Ditwah: Sri Lanka flood and landslide death toll rises to 334, hundreds still missing
Sri Lanka’s Cyclone Ditwah death toll rises to 212, dam breach triggers mass evacuations
Cyclone Ditwah: Death toll rises to 334 as Sri Lanka faces massive floods and landslides; over 400 people missing
Nepal announces $200,000 aid to flood-hit Sri Lanka as death toll tops 200
