Archive · 24 Aug 2025
Southwest Airlines Updates Seat Policy for Plus-Size Flyers
Southwest Airlines is updating how plus-size passengers handle seating.
Starting in 2026, those needing extra space will still buy two seats, but getting a refund will be trickier.
Now, refunds depend on factors like empty seats and fare class.
If you can't fit in a seat, you must buy two tickets.
Some people think this adds extra stress and anxiety, especially as you have to check if the flight has empty seats or not.
Southwest says the new rules make refunds clearer.
Southwest Airlines is changing its policy on extra seats for plus-size passengers.
The new rules will take effect on January 27, 2026, coinciding with the introduction of assigned seating.
Passengers can get refunds for extra seats if the flight has empty seats or space-available passengers.
Both tickets must be purchased in the same fare class, and the refund request must be within 90 days of travel.
Passengers who cannot fit between two lowered armrests are now required to buy a second ticket.
- Who
- Southwest Airlines and plus-size passengers.
- What
- Southwest Airlines is updating its policy for plus-size passengers regarding extra seats.
- When
- The new rules will start on January 27, 2026.
- Where
- N/A
- Why
- The policy is being updated to create a clearer process for refunds, according to Southwest.
Critics' Perspective
Southwest's Perspective
Impact on Passengers
Critics' Perspective
Critics argue that the new policy adds more anxiety for plus-size passengers.
Southwest's Perspective
Southwest says the policy update creates a clearer process for refunds.
- Airline
- Southwest
- Effective Date
- January 27, 2026
- Refund Conditions
- Empty seats or space-available passengers, same fare class, and refund request within 90 days.
- Policy Change
- Mandatory purchase of a second seat for those not fitting between armrests.