Archive · 7 Jun 2025
Elderly Couple Trapped for Days After Lift Malfunction
An elderly couple in Lucknow got stuck in their apartment on the 15th floor because the building's elevators broke down.
The wife has a broken leg, making it impossible for her to use the stairs.
They ran out of food and medicine.
After five days, their son, who serves in the army, contacted authorities, who then dispatched assistance.
The incident exposed maintenance issues and disagreements between residents, the building's RWA, and the builder over repair responsibilities and infrastructure.
An elderly couple was trapped in their 15th-floor apartment for five days due to broken elevators.
Rekha Srivastava had a fractured leg, and both elevators were out of service.
Their son, Major Shivam, contacted the authorities from Kashmir.
Army personnel provided essential supplies after responding to the complaint.
The incident highlighted maintenance issues and lack of infrastructure.
- Who
- Umashankar Srivastava and Rekha Srivastava, their son Major Shivam Srivastava, the RWA, the builder and the Army personnel.
- What
- An elderly couple was stuck on the 15th floor of their apartment building because of non-functional elevators.
- When
- The couple was stuck for five days; the incident came to light after their son filed a complaint on the Chief Minister's portal on Thursday.
- Where
- High-rise apartment near Ekana stadium in Lucknow.
- Why
- Both elevators in the apartment building stopped working.
Affected Residents
Apartment Builder/RWA
Lift Maintenance and Responsibility
Affected Residents
RWA and builder blamed each other for the lift malfunctions and did not take action.
Apartment Builder/RWA
The builder should handle maintenance for two years post-possession, but this is not happening, according to the RWA secretary.
- Apartment Level
- 15th floor
- Duration of Entrapment
- Five days
- Location
- Ekana Stadium, Lucknow
- Affected Individuals
- Umashankar and Rekha Srivastava
- Maintenance Responsibility
- RWA secretary said the builder should handle maintenance post-possession.
