Archive · 28 Sep 2026
AI Portal MMATRIX to Track Health Department Petitions
The health minister is creating a computer system called MMATRIX.
It will help the department keep track of every petition people submit.
Each petition will be entered into the system on the day it arrives.
The system will show which officer is handling it and what work has been done.
Officers will normally be expected to process petitions within 10 working days.
They must provide reports and proof of their actions.
A senior officer must check that the problem was truly addressed before the case is closed.
The system will also track instructions from ministerial meetings and highlight work that is late.
Health Minister Satya Kumar Yadav ordered development of the AI-based MMATRIX portal for the health department.
Every petition will be registered online on the day it is received and assigned key tracking details.
The system will show who is handling each case, actions taken, pending tasks and disposal deadlines.
Officers must submit Action Taken Reports with evidence, but senior officials must verify that issues were actually resolved.
MMATRIX will also track ministerial meeting directions, flag overdue matters and provide a dashboard of pending cases.
- Who
- Health Minister Satya Kumar Yadav and the Andhra Pradesh health department.
- What
- Development of the AI-based Minister’s Monitoring & Action Tracking of Representations & Inter-departmental eXecution (MMATRIX) portal.
- When
- The portal is to be introduced in the health department shortly; petitions must be registered on the day they are received.
- Where
- The health department in Vijayawada.
- Why
- To improve accountability, support paperless governance and monitor petitions and ministerial directions through final resolution.
- System name
- Minister’s Monitoring & Action Tracking of Representations & Inter-departmental eXecution (MMATRIX)
- Responsible official
- Health Minister Satya Kumar Yadav
- Registration rule
- Each petition will be registered online on the day it is received.
- Suggested deadline
- Processing will normally be assigned a 10-working-day deadline.
- Resolution check
- A senior competent officer must examine the Action Taken Report and evidence before confirming resolution.
- Meeting monitoring
- A Meeting ATR module will track directions issued during ministerial review meetings.
- Case identifiers
- Each petition will carry an MMATRIX ID, an e-Office acknowledgement number and an e-Office file number.