Archive · 20 Sep 2025
Dallas Airports Experience Delays and Cancellations Due to Telecom Issue
Flights in and out of Dallas airports faced problems on Friday due to a telephone equipment issue.
This issue led to delays and cancellations because it affected communication for the FAA.
The FAA stopped departures to Dallas Fort Worth until 11 p.m.
ET and to Dallas Love Field until at least 8:45 p.m.
American Airlines and Southwest Airlines experienced significant disruptions, impacting a quarter of American Airlines' schedule and 27% of Southwest Airlines' schedule.
The FAA is working with the phone company to find the cause.
Over 1,800 flights were delayed at Dallas-area airports.
Hundreds of flights were canceled at DFW and DAL.
The cause was a local telephone company equipment issue.
American Airlines canceled over 200 flights.
Southwest Airlines delayed over 1,100 flights.
- Who
- FAA, American Airlines, Southwest Airlines
- What
- Telecom outage caused flight delays and cancellations at Dallas airports.
- When
- Friday
- Where
- Dallas/Fort Worth International Airport (DFW) and Dallas Love Field (DAL)
- Why
- Local telephone company equipment issue.
- Affected Airports
- Dallas/Fort Worth International Airport (DFW) and Dallas Love Field (DAL)
- Cause
- Local telephone company equipment issue
- Impact
- Over 1,800 delayed flights and hundreds canceled
- Airline Impact
- American Airlines: Over 200 flights canceled; Southwest Airlines: Over 1,100 flights delayed
- FAA Actions
- Issued ground stops for departures
- Airline Schedule Impact
- American Airlines: 25%; Southwest Airlines: 27%
