Anonymous Employee Complaints Fuel a Thriving $18 Billion Industry

Imagine companies have a special phone or website where employees can secretly report problems.

This is called a hotline.

It's like a way for workers to tell on things that are wrong, like someone being mean or breaking the rules.

Big companies use these hotlines because it helps them fix problems and make sure everyone is being fair.

Many companies hire outside companies to run these hotlines, and it's become a huge business worth billions of dollars.

These hotlines can even help find problems at the very top of the company, like with the CEO!