Science & Tech · Gadgets & EVs · 4 hrs ago
Some iPhone Duo owners report cracked inner screens at the hinge
Apple's new foldable iPhone Duo went on sale on October 23.
Some early owners in the United States, Australia and China say the inner screen cracked along the hinge, where the phone folds.
One Australian owner said the screen broke after fewer than 20 folds and about six hours of use.
Apple replaced that phone in an Apple Store, though another replacement option involved a hold for the phone's full price and no delivery timeframe.
Similar-looking cracks have appeared in photos shared online, but the cause and scale remain unclear.
The reports raise concern about a possible problem with the first-generation device, but do not establish a wider design flaw.
More owners are expected to receive the phone, and Apple may examine damaged devices to investigate what went wrong.
Some early iPhone Duo owners report cracks in the inner display along the hinge after only a small number of folds.
One owner in Australia said the screen broke after fewer than 20 openings and about six hours of use.
Apple replaced that owner’s phone at an Apple Store.
The cause and scale of the reported damage are not yet known, and accidental damage has not been ruled out in some cases.
- Who
- Some early iPhone Duo owners, including an owner in Australia, reported cracked inner screens.
- What
- Cracks appeared along the hinge, sometimes with a bright line of pixels. The cause and scale are unclear.
- When
- Reports emerged on the iPhone Duo’s launch day, October 23, 2026.
- Where
- Reports and images came from Australia, China and the United States.
- Why
- Not stated. The cause of the cracks is unknown.
This story does not have two clearly opposing sides.
The iPhone Duo went on sale in China, where images of damaged display units later surfaced.
The iPhone Duo became available to customers, and owners began reporting cracked inner screens.
An Australian owner said the screen cracked along the hinge after fewer than 20 openings.
The owner visited an Apple Store, where the phone was replaced.
- Reported damage
- Cracks along the inner display hinge
- Australian owner’s use before break
- Fewer than 20 openings over about six hours
- Replacement
- Apple replaced the owner’s phone at an Apple Store
- Warranty
- Hinge failures caused by normal use should be covered by Apple’s one-year warranty
- Return period
- Two weeks for customers receiving the phone on launch day
4 sources
iPhone Duo internal display break: Are iPhone Duo displays too fragile? Users report alarming cracks near hinge
Some iPhone Duo screens aren’t making it through day one
Uh-oh: iPhone Duo displays are reportedly cracking along the hinge on launch day
Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge
What people are saying
Had my iPhone Duo for about six hours and had probably opened it fewer than 20 times.
Day zero, six hours of ownership, and already on my second phone.