Science & Tech · Cybersecurity · 1 hr ago
SoftBank suspends three customer websites after detecting access attempts
On October 17, SoftBank detected suspicious activity in systems linked to My SoftBank.
The company said it detected attempts at unauthorized access, then shut down some related systems and blocked suspicious routes for outside communications.
As a safety measure, the My SoftBank, My Y!mobile and My Menu websites went offline.
The services’ apps remain available to use.
As of October 20, the websites were still unavailable, and SoftBank had not announced when they would reopen.
The company is carrying out maintenance to strengthen security and says it will announce a restart once preparations are complete.
SoftBank suspended the websites for My SoftBank, My Y!mobile and My Menu after detecting attempted unauthorised access.
The company detected unusual activity in some systems related to My SoftBank on October 17.
It took security measures, including stopping some related systems and blocking suspicious communication routes from outside.
The websites remained unavailable as of 9 a.m. on October 20, and SoftBank had not announced when they would reopen.
The apps for the services remained available while maintenance work to strengthen security was under way.
- Who
- SoftBank, which operates the three customer websites.
- What
- It suspended the My SoftBank, My Y!mobile and My Menu websites after detecting attempted unauthorised access.
- When
- The attempt was detected on October 17. The sites were still suspended at 9 a.m. on October 20.
- Where
- The websites for My SoftBank, My Y!mobile and My Menu.
- Why
- As a security measure after SoftBank detected unusual activity in some systems related to My SoftBank.
This story does not have two clearly opposing sides.
SoftBank detected unusual activity in some systems related to My SoftBank and suspended the three websites from 8 a.m.
The websites remained suspended, with no reopening timeline announced.
- Websites suspended
- My SoftBank, My Y!mobile and My Menu
- Suspension began
- October 17 at 8 a.m.
- Attempt detected
- October 17
- Status check
- Still suspended at 9 a.m. on October 20
- Apps
- The service apps remained available