Business · Companies · 16 mins ago
Revolut outage disrupts payments and access to funds
Revolut customers reported problems using the banking app on Tuesday morning, including trouble making payments and accessing funds.
The company said multiple services were affected, and more than 1,500 user reports had been logged shortly after 08:00 BST.
Revolut’s service page listed card payments, transfers, ATM withdrawals and customer support as partly unavailable.
The company said customers’ money and data are safe and apologised to those affected.
Revolut is a digital-first bank, part of a group of firms that compete with traditional banks through online services.
Its website says it has more than 80 million customers worldwide, making the disruption relevant to many people.
Revolut says it is working to fix the outage, but no restoration time was given.
Revolut experienced a widespread outage on Tuesday morning, disrupting multiple services and leaving customers unable to make some payments or access funds.
Thousands of users reported problems with the app, mobile banking and transfers.
Revolut said customers’ money and data were safe and that it was working to fix the issue.
The company’s status page listed 28 services as partially unavailable, including sign-ins, card payments, transfers and customer support.
The cause of the outage was not stated.
- Who
- Revolut and its customers.
- What
- An outage disrupted multiple services, including payments, transfers and access to funds.
- When
- Tuesday morning, 20 October 2026.
- Where
- Worldwide; users in the UK, France and Spain reported disruption.
- Why
- The cause was not stated.
This story does not have two clearly opposing sides.
Revolut said its services had been disrupted and that it was working to fix the issue.
Downdetector had received more than 1,500 reports of problems with Revolut services.
- Services affected
- 28 services were listed as partially unavailable on Revolut’s status page.
- User reports
- More than 1,500 reports shortly after 08:00 BST, according to Downdetector.
- Customer base
- More than 80 million customers worldwide, according to Revolut.
- Business customers
- More than 800,000, according to Revolut.
5 sources
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What people are saying
We can confirm that all our customers' money and data are safe
Our engineering team is actively working to restore full service as quickly as possible.
We've been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.
Posts on X
We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe. We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience