Science & Tech · Cybersecurity · 14 hrs ago
Sagawa Express says data linked to up to 53.23 million shipments may have leaked
Japan's parcel delivery company Sagawa Express says information linked to up to 53.23 million shipments may have been exposed after unauthorized access to its online parcel tracking service.
The information covers people who sent or received parcels through Sagawa between June 21 and September 30.
It may include names, addresses and phone numbers, but credit card details and tracking-service passwords were not exposed.
Sagawa confirmed the unauthorized access on September 30 and partly suspended its online services to limit further damage.
Some suspended services resumed on Friday, the company said.
The possible exposure matters because the records include personal contact details for people who used the delivery service.
Sagawa Express said personal information linked to as many as 53.23 million shipments may have been compromised.
The company said the incident followed unauthorized access to its online parcel tracking service.
The data may include names, addresses and phone numbers of people who used or received Sagawa shipments from June 21 to Sept. 30.
Sagawa said credit card information and tracking-service passwords were not exposed.
The company confirmed unauthorized access on Sept. 30 and partially suspended internet-based services; some resumed on Oct. 23.
- Who
- Sagawa Express, a major Japanese parcel delivery company, reported the possible data leak.
- What
- Personal information linked to up to 53.23 million shipments may have been compromised.
- When
- The affected shipment period was June 21 to Sept. 30. Unauthorized access was confirmed on Sept. 30, and some services resumed on Oct. 23, 2026.
- Where
- Sagawa's online parcel tracking service.
- Why
- Unauthorized access to the service led to the possible compromise. The method and motive are not stated.
This story does not have two clearly opposing sides.
The shipments potentially linked to exposed personal information were sent or received during this period.
Sagawa confirmed unauthorized access and partially suspended its internet-based services.
Sagawa said some suspended services had resumed.
- Possible shipment records affected
- Up to 53.23 million
- Potentially exposed information
- Names, addresses and phone numbers
- Unaffected information
- Credit card details and tracking-service passwords
- Affected shipment period
- June 21 to Sept. 30
- Unauthorized access confirmed
- Sept. 30
- Service update
- Some suspended services resumed on Oct. 23, 2026