Science & Tech · AI · 4 hrs ago

AI use among Victorian lawyers rises, but few cut client fees

AI use among Victorian lawyers rises, but few cut client fees

A survey of 2,221 Victorian lawyers found AI use rose to 55% in 2026, from 37% the year before.

Lawyers most often used consumer chatbots such as ChatGPT, Claude, Gemini and Copilot, while 22% used legal-specific AI tools.

Only 26% said AI had lowered client fees, despite hopes that faster work would reduce costs.

Lawyers were more likely to report fee cuts for business clients than for individuals.

Clients’ use of AI often created extra work: 46% of lawyers said clients brought inaccurate or misleading information, and 41% said they brought AI-generated documents that needed correction.

The survey found nearly half of lawyers spent more time and effort when clients used AI, while 19% spent less.

Courts and legal bodies across Australia have been responding to AI use since 2023, and the federal court issued new rules on generative AI in April.

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What people are saying

Dr Georgie RychnerPrincipal researcher and report co-author
They have a high level of legal capability
via Guardian Australia
They also are perhaps using AI in their own work, so they have a better understanding and are able to advocate for lower prices … whereas we’re not seeing that as much in the community legal system sector.
via Guardian Australia
What we are hearing is that clients are more frequently arriving with misleading or inaccurate information about their legal problems, more so than they’re arriving with a better understanding of legal problems
via Guardian Australia