Science & Tech · Big Tech & Internet · 8 hrs ago
TRAI proposes rules for responsible AI use in telecom
India’s telecom regulator, TRAI, has proposed rules for AI used in telecom networks and services.
The draft applies to licensed and authorised telecom companies, including operators such as Jio, Airtel and Vodafone Idea.
Companies would need board-approved AI policies and to classify each system as high, medium or low risk.
The proposals also call for human oversight, safeguards for data and checks before new or changed systems are used.
Serious AI failures would have to be reported to TRAI, while companies would keep records of incidents and work to limit harm.
Customers who complain of harm linked to AI would need a way to have their issues resolved within a set time.
TRAI is inviting feedback until November 27, 2026, after which the draft may be revised and finalised.
TRAI has proposed draft guidelines for responsible use of artificial intelligence in telecom networks and services.
The proposal would require telecom companies to adopt board-approved AI policies, classify systems by risk and maintain human oversight.
Companies would have to report critical and high-severity AI incidents to TRAI and keep records of failures and complaints.
The draft also proposes safeguards for data, checks on AI systems bought from suppliers and processes to address customer harm.
Stakeholders have until November 27, 2026, to submit comments.
- Who
- The Telecom Regulatory Authority of India (TRAI) proposed the draft guidelines for telecom companies and other authorised entities using AI.
- What
- The draft sets out proposed rules for AI policies, risk classification, incident reporting, oversight and data protection.
- When
- The draft was released on October 30, 2026. Comments are due by November 27, 2026.
- Where
- India.
- Why
- TRAI says the proposal aims to promote responsible AI use and improve clarity, transparency and accountability in telecom.
This story does not have two clearly opposing sides.
TRAI recommended an independent AI regulator, but the government had not acted on that recommendation, according to Hindustan Times.
TRAI released draft guidelines on responsible AI use in telecom.
Deadline for stakeholders to submit comments on the draft.
- Risk categories
- High, medium and low
- Incident reporting
- Critical and high-severity incidents would have to be reported to TRAI
- Comment deadline
- November 27, 2026
- AI policy
- Would require approval from each company’s board or relevant governing body
- Oversight committee
- Proposed AI Governance and Safety Committee
4 sources
AI का मनमाना इस्तेमाल नहीं कर पाएंगी Jio-Airtel, TRAI ने कहा- नुकसान होने पर ग्राहकों को तय समय में मिले समाधान
Telecom regulatory body wants companies to report serious AI failures to the regulator
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