Science & Tech · AI · 4 hrs ago
Aeroflot installs Sber AI payment terminals at all 22 service windows
Aeroflot has installed Sber’s Neo payment terminals at all 22 customer service windows in its flagship sales office in Russia.
Passengers can use the terminals to pay for airline tickets and additional services.
Sber first showed Neo at the 2026 St Petersburg International Economic Forum, and the companies agreed to work together after its presentation.
The terminals use facial recognition and adjust their screens to suit each passenger, as part of a system designed to adapt to users.
Customers can pay by bank card, facial recognition, SberPay NFC or QR code.
An onboard processor and a separate AI chip handle tasks on the device, supporting AI-powered payment without relying on remote processing.
The installation is part of Aeroflot’s digitalisation of customer service.
Aeroflot has installed Sber’s AI-powered Neo payment terminals at all 22 service windows in its flagship sales office.
Passengers can use the terminals to pay for airline tickets and additional services.
Payment options include bank cards, facial biometrics, the Vzhukh contactless service through SberPay NFC, and a single QR code.
The terminals adjust their screen angle to the passenger and process AI tasks on the device.
Aeroflot said the rollout is part of its digitalisation of customer service.
- Who
- Aeroflot and Sber.
- What
- Aeroflot installed Sber’s Neo AI-powered payment terminals at all 22 service windows in its flagship sales office.
- When
- October 2026. The articles were published on October 16, 2026.
- Where
- Aeroflot’s flagship sales office in Russia; the city is not stated.
- Why
- The rollout is part of Aeroflot’s digitalisation of customer service.
This story does not have two clearly opposing sides.
Sber presented Neo, described as the first payment terminal in the world with built-in AI.
Sber and Aeroflot agreed to cooperate.
Aeroflot and Sber launched Neo terminals at Aeroflot’s flagship sales office.
- Terminals installed
- All 22 service windows
- Terminal developer
- Sber
- Payment uses
- Bank cards, facial biometrics, Vzhukh through SberPay NFC, or a single QR code
- Screen resolution
- 60% higher than the previous generation
- On-device AI processing
- Handled by a dedicated NPU chip
3 sources
What people are saying
The main idea of Neo is that technology should adapt to people, not people to technology.