Science & Tech · Cybersecurity · 3 hrs ago
GMO suspends all Onamae.com Desktop Cloud plans after unauthorized access
GMO Internet found unauthorized access to Onamae.com Desktop Cloud, its cloud server service for running automated foreign-exchange trading software.
The company said malicious programs were installed on some servers, and 26,739 servers may be affected.
The service lets customers run trading software such as MetaTrader 4 and MetaTrader 5 without keeping their own computers on.
GMO is suspending every plan to prevent the problem from spreading, so customers cannot use the service during the shutdown.
Information stored on servers may have been viewed, but no personal information leak or misuse has been confirmed; GMO says it does not hold payment details such as credit card information.
Customers should change stored passwords and IDs, including any reused on other services.
The company has not set a restart date and says it will announce one when confirmed.
GMO Internet said unauthorized access affected its Onamae.com Desktop Cloud service, where malicious programs were installed on some users’ server environments.
The company said 26,739 servers may have been affected.
It began suspending servers across all plans from 4 a.m. on October 21 to prevent the incident from spreading.
Information stored on the servers may have been viewed, but the company said it had not confirmed personal information leaks or misuse of accessed information.
The service’s resumption date is not yet known.
- Who
- GMO Internet and users of its Onamae.com Desktop Cloud service.
- What
- Unauthorized access led to malicious programs being installed on some server environments; all plans are being suspended.
- When
- The company confirmed the malicious programs on October 20 and began suspending servers from 4 a.m. on October 21.
- Where
- Onamae.com Desktop Cloud servers.
- Why
- To prevent the incident from spreading.
This story does not have two clearly opposing sides.
GMO Internet confirmed that malicious programs had been installed on some server environments.
The company began suspending servers across all plans to prevent the incident from spreading.
- Potentially affected servers
- 26,739
- Service
- Onamae.com Desktop Cloud
- Suspension began
- 4 a.m. on October 21
- Malicious programs confirmed
- October 20
- Service resumption
- Date not yet known