Business · Companies · 15 hrs ago
Hackers accessed 890,000 Ricardo user accounts
Hackers accessed 890,000 user accounts on Ricardo, a Swiss online auction platform.
Ricardo CEO Francesco Vass apologized to customers and described the incident as the biggest failure in the company’s history.
Ricardo is part of Swiss Marketplace Group, which also runs several other online marketplaces.
SMG says a dedicated team works almost around the clock to prevent fraud, while the story questions whether its monitoring and cybersecurity resources are sufficient.
It says 12 cybersecurity specialists report directly to the group’s cybersecurity chief, and that many jobs have been outsourced to other countries.
The account does not say how the hackers got in or what steps Ricardo will take next.
Hackers accessed 890,000 Ricardo user accounts, according to the company’s CEO.
CEO Francesco Vass apologized to customers for the incident.
Ricardo is a subsidiary of Swiss Marketplace Group (SMG).
SMG says a dedicated team works “almost around the clock” to prevent fraud.
The article raises questions about SMG’s cybersecurity staffing and outsourcing but does not establish how the breach happened.
- Who
- Hackers accessed the accounts; Ricardo CEO Francesco Vass informed customers.
- What
- Hackers accessed 890,000 Ricardo user accounts.
- When
- Not stated.
- Where
- Ricardo’s online marketplace; the location of the hackers or breach is not stated.
- Why
- Not stated.
This story does not have two clearly opposing sides.
I sincerely regret this incident.
a dedicated team
almost around the clock
Our recent successes, particularly with Ricardo and Homegate, show how investments in cybersecurity can make our online marketplaces safer and more trustworthy.
Mostafa Hassanin received a cybersecurity award for SMG.
Vass informed Ricardo customers that hackers had accessed 890,000 user accounts.
- Accounts accessed
- 890,000
- Company
- Ricardo, a subsidiary of Swiss Marketplace Group
- CEO
- Francesco Vass
- SMG employees
- Nearly 1,000
- Cybersecurity staff directly reporting to Hassanin
- 12
Sources
Related news
Opinion warns tougher UBS capital rules could prompt it to leave Switzerland
Braunwald ski lifts remain closed after takeover offer goes unanswered
Sustainable finance struggles to direct funds toward climate solutions
Sunrise job cuts could affect up to 450 positions across Switzerland
Migros adds Dallmayr coffee to its Coffee B system
Inheritance dispute over Esther Grether’s 2.3 billion francs
French debt concerns renew demand for the Swiss franc as a safe haven
Crans-Montana fire investigation report delayed until at least January 2027
Sunrise plans hundreds of job cuts at its headquarters as AI use grows
Swiss couple’s monthly budget sparks debate over money left after bills
Swiss retailers prepare for AI shopping assistants but question their uptake
