Politics · India · 2 hrs ago

Bihar suspends 15 officers over failures in Sahyog grievance programme

Bihar suspends 15 officers over failures in Sahyog grievance programme

Bihar Chief Minister Samrat Choudhary suspended 15 officers over failures in handling public complaints under the state’s Sahyog programme.

The officers came from four departments, including Revenue and Land Reforms, and included block and circle officers, as well as engineers.

Sahyog camps and the programme’s portal are meant to help residents resolve complaints about block offices, police stations and revenue offices.

The government says complaints should be resolved fairly, transparently and on time, and Choudhary directed officials to check the quality of responses, not only how quickly they are completed.

The programme was launched in May, with a stated rule that officers could face suspension and disciplinary action if cases were not resolved within 30 days.

Departmental proceedings have now begun against the suspended officers, while the camps are held on the first and third Tuesdays of each month.

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Samrat ChoudharyBihar Chief Minister
All officers and personnel must extend their full cooperation in the processing of applications. It is our duty to address everyone’s problems with sensitivity and promptness, and to ensure they receive justice.
via The Hindu