Science & Tech · Big Tech & Internet · 58 mins ago
Gunsan to overhaul city website and add KakaoTalk services
Gunsan, a city in South Korea, plans to overhaul its municipal website for the first time since 2019.
Its main new service, tentatively called Gunsan Talk, will let residents file civil complaints through KakaoTalk without installing another app.
Users will be able to check each complaint’s progress and result in real time, and the service will also include help identifying people who may need welfare support.
With residents’ consent, public data held by government agencies can replace paper documents for some applications.
For example, electronic checks of a young person’s address will help foreign teenagers qualify for free local transport.
The overhaul is targeted for completion next April, and the city says it will gradually bring separate department websites together.
Gunsan plans to overhaul its city website for the first time since 2019 and introduce administrative services through KakaoTalk.
The city aims to complete the redesign by April 2027.
A KakaoTalk service, tentatively called Gunsan Talk, will let users submit civil petitions and check their progress and results in real time without installing a separate app.
The city also plans to use public MyData, with residents’ consent, to reduce the need to submit paper documents.
- Who
- Gunsan city government.
- What
- It plans a full redesign of its city website and will add KakaoTalk-based administrative services.
- When
- The announcement was made on November 12, 2026. The city aims to finish the redesign by April 2027.
- Where
- Gunsan, North Jeolla Province, South Korea.
- Why
- The city says it wants to make information easier for residents to find and improve access to administrative services.
This story does not have two clearly opposing sides.
Gunsan last carried out a full overhaul of its city website.
The city gathered feedback by visiting 18 departments.
Gunsan announced plans for the website overhaul and KakaoTalk-based services.
The city aims to complete the redesign.
- Last full overhaul
- 2019
- Departments consulted
- 18
- Planned completion
- April 2027
- KakaoTalk service
- Gunsan Talk, a provisional name
- Paper documents
- Public MyData will be used, with residents’ consent, to reduce document submissions
1 source
What people are saying
The website should be transformed so citizens do not have to search for information and are shown only what they need in an intuitive way.
We will also gradually integrate individual websites that are scattered across departments.