Science & Tech · Cybersecurity · 2 hrs ago
DreamHost forces password resets after service disruption
DreamHost reset passwords for some email and FTP users after a security incident disrupted its services.
The U.S. web hosting provider says the disruption began on October 23 and affected its File Manager and webmail.
Account owners must set new passwords before affected users can log in again.
DreamHost says it has sent recovery instructions to account owners, who may need to pass them on to individual users.
The incident is still active, and the browser-based File Manager remains unavailable.
The company has not said how many accounts were affected or whether files or messages were exposed.
It advises customers to check email forwarding rules and remove destinations they do not recognize.
DreamHost reset passwords for affected email and FTP/SFTP users after an incident disrupted access to its File Manager and webmail services.
The company said affected account owners must set new credentials before users can log in.
DreamHost advised customers to check email forwarding settings and remove destinations they do not recognize.
The incident began on October 23, and the password reset process was finalized on October 24, according to SC Media.
DreamHost had not disclosed how many customers were affected or whether files or messages were exposed.
- Who
- DreamHost and users of affected email and FTP/SFTP accounts.
- What
- DreamHost forced password resets after an incident disrupted access to its File Manager and webmail services.
- When
- The disruption began on October 23, 2026. SC Media reported that resets were finalized on October 24.
- Where
- DreamHost’s File Manager, webmail, and affected email and FTP/SFTP accounts.
- Why
- DreamHost said the resets followed a security incident and were a precaution. The company did not provide further details about what happened.
This story does not have two clearly opposing sides.
DreamHost initially reported connectivity problems affecting its File Manager interface.
DreamHost sent recovery instructions in batches to affected account holders.
SC Media reported that DreamHost finalized the password reset process.
BleepingComputer reported that the incident remained active and File Manager access was still unavailable.
- Affected services
- File Manager, webmail, email, and FTP/SFTP
- Incident began
- October 23, 2026
- Reset process
- Finalized on October 24, according to SC Media
- Customers served
- Over 400,000 globally, according to both articles
- Impact total
- DreamHost did not disclose the number of affected customers
3 sources
What people are saying
It's disturbing to get these emails with zero explanation what's going on, and very frustrating that user community has to guess